Analyzing Gender Distribution Among Airline Passengers

Apr 5, 2024, 1:30 PM

Gender distribution among passengers?

Gender Distribution Among Passengers

  • Female: 65,899
  • Male: 63,981

Explore age distribution by gender

Explore satisfaction levels by gender

Summary: Gender Distribution and Satisfaction Levels

  • Gender Distribution Among Passengers:
    • Female: 65,899
    • Male: 63,981
  • Age Distribution by Gender:
    • The histogram displayed shows the age distribution for both genders, with a notable overlap in age ranges.
  • Satisfaction Levels by Gender:
    • The bar plot illustrates the satisfaction levels among passengers, categorized by gender. This visualization helps in understanding how satisfaction varies between male and female passengers.

Explore satisfaction levels by class

Summary: Satisfaction Levels by Class

  • The bar plot provides insights into how satisfaction levels vary across different classes (Eco Plus, Economy, Business).
  • It illustrates the distribution of satisfied and neutral or dissatisfied passengers within each class, highlighting differences in passenger satisfaction across the class spectrum.

Analyze satisfaction by type of travel

Summary: Satisfaction by Various Factors

  • Gender Distribution Among Passengers:
    • Female: 65,899
    • Male: 63,981
  • Age Distribution by Gender:
    • A histogram showed the age distribution for both genders, indicating a notable overlap in age ranges.
  • Satisfaction Levels by Gender:
    • A bar plot illustrated how satisfaction levels vary between male and female passengers.
  • Satisfaction Levels by Class:
    • The analysis revealed differences in passenger satisfaction across different classes (Eco Plus, Economy, Business).
  • Satisfaction Levels by Type of Travel:
    • A bar plot showed how satisfaction levels differ between types of travel, providing insights into passenger experiences based on their travel purpose.

test this null hypothesis which states that there will be no statistically significant difference between gender and satisfaction

Statistical Test Summary: Gender vs. Satisfaction

  • Null Hypothesis: There is no statistically significant difference between gender and satisfaction.
  • Chi-Squared Test Result:
    • p-value: 5.26e-05
  • Conclusion:
    • Given the p-value is significantly less than 0.05, we reject the null hypothesis. This indicates that there is a statistically significant difference between gender and satisfaction among the passengers.

compare customer satisfaction with age groups

Summary: Customer Satisfaction by Age Groups

  • The bar plot visualizes customer satisfaction across different age groups, ranging from 0-18 to over 60 years.
  • It highlights how satisfaction levels vary with age, providing insights into the preferences and experiences of different age demographics.

What mostly impacted customer satisfaction?

Key Factors Impacting Customer Satisfaction

Based on the correlation analysis, the top factors positively impacting customer satisfaction are:
  1. Online Boarding: The ease and efficiency of online boarding processes.
  2. In-flight Entertainment: Availability and quality of in-flight entertainment options.
  3. Seat Comfort: The comfort level of the seats.
  4. On-board Service: Quality of service provided by the flight crew.
  5. Leg Room Service: Adequacy of leg room space.
Conversely, the factors negatively impacting satisfaction include:
  • Class: Lower satisfaction in certain classes compared to others.
  • Type of Travel: Differences in satisfaction between business and personal travel.
This analysis highlights the importance of digital convenience, in-flight amenities, and service quality in enhancing passenger satisfaction.
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