Gender Distribution Among Passengers

• Female: 65,899
• Male: 63,981

Summary: Gender Distribution and Satisfaction Levels

• Gender Distribution Among Passengers:
  • Female: 65,899
  • Male: 63,981
• Age Distribution by Gender:
  • The histogram displayed shows the age distribution for both genders, with a notable overlap in age ranges.
• Satisfaction Levels by Gender:
  • The bar plot illustrates the satisfaction levels among passengers, categorized by gender. This visualization helps in understanding how satisfaction varies between male and female passengers.

Summary: Satisfaction Levels by Class

• The bar plot provides insights into how satisfaction levels vary across different classes (Eco Plus, Economy, Business).
• It illustrates the distribution of satisfied and neutral or dissatisfied passengers within each class, highlighting differences in passenger satisfaction across the class spectrum.

Summary: Satisfaction by Various Factors

• Gender Distribution Among Passengers:
  • Female: 65,899
  • Male: 63,981
• Age Distribution by Gender:
  • A histogram showed the age distribution for both genders, indicating a notable overlap in age ranges.
• Satisfaction Levels by Gender:
  • A bar plot illustrated how satisfaction levels vary between male and female passengers.
• Satisfaction Levels by Class:
  • The analysis revealed differences in passenger satisfaction across different classes (Eco Plus, Economy, Business).
• Satisfaction Levels by Type of Travel:
  • A bar plot showed how satisfaction levels differ between types of travel, providing insights into passenger experiences based on their travel purpose.

Statistical Test Summary: Gender vs. Satisfaction

• Null Hypothesis: There is no statistically significant difference between gender and satisfaction.
• Chi-Squared Test Result:
  • p-value: 5.26e-05
• Conclusion:
  • Given the p-value is significantly less than 0.05, we reject the null hypothesis. This indicates that there is a statistically significant difference between gender and satisfaction among the passengers.

Summary: Customer Satisfaction by Age Groups

• The bar plot visualizes customer satisfaction across different age groups, ranging from 0-18 to over 60 years.
• It highlights how satisfaction levels vary with age, providing insights into the preferences and experiences of different age demographics.

Key Factors Impacting Customer Satisfaction

1. Online Boarding: The ease and efficiency of online boarding processes.
2. In-flight Entertainment: Availability and quality of in-flight entertainment options.
3. Seat Comfort: The comfort level of the seats.
4. On-board Service: Quality of service provided by the flight crew.
5. Leg Room Service: Adequacy of leg room space.

• Class: Lower satisfaction in certain classes compared to others.
• Type of Travel: Differences in satisfaction between business and personal travel.